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About Us
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About Us
We are an eBay Titanium PowerSeller with over 10,000 positive feedback and we are proud in maintaining a 100% positive feedback history. We welcome eBay bidders with no or little feedback as long as you can provide a confirmed PayPal address. If you need any assistance with your bid or PayPal payment please contact us. As a service to our international customers, we speak German, French, and Italian.
If you have any questions regarding our product line or questions after your purchase you can reach us 24 hours a day by email or you can call us during normal business hours 9-5 CST Monday through Friday at 1-877-245-8649. For our international customers you can reach us through Skype, our address is shopepal or at 1-630-790-3338.
It is our guarantee that we will do everything in our power to keep our customers 100% satisfied. We know that we cannot grow without your support. Let us give you the best eBay experience you've ever had.
About Us
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Payment
After your purchase, you can call us at 1-877-245-8649 or pay online. We accept the following forms of payment:
PayPal
Money Order/Cashiers Check
Personal Check
Credit Card
Illinois residents must pay a 6.75% sales tax.
We are not responsible for any typographical errors or pricing errors.
About Us
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Shipping
Terms
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Shipping
Untitled Document
US Customers:
We either ship DHL or USPS Priority mail.
We usually ship within 48 hours of payment.
Residents of Alaska, Hawaii, and Puerto Rico as well as PO Box customers must choose the Priority Mail option or contact us for a quote.
The transit time depends on your location, you should receive the merchandise between 2 and 7 business days. We also offer Next Business Day Air service at an additional cost.
Please use the shipping calculator for an accurate shipping quote.
Shipping insurance is optional and costs $2.50.
International Customers:
Please use the shipping calculator for an accurate shipping quote.
We ship via DHL International Express, USPS Express (EMS) mail, USPS Priority mail and USPS First Class mail.
International order processing takes approx. 4-5 business days.
Many countries impose their own customs, duties, tariffs, taxes, etc... on items imported from the USA. We do not cover those costs.
The shipping transit times are approx. as follow:
DHL International Express: 2-4 business days (trackable)
USPS Express mail(EMS): 1-2 weeks (trackable)
USPS Priority mail: approx. 3 weeks (trackable)
USPS First Class mail: approx. 4 weeks(non trackable)
Shipping insurance is optional and costs $5.00.
We speak French, German and Italian
The transit time also depends on customs in your country, please keep this in mind when choosing the right shipping option for you.
About Us
Payment
Shipping
Terms
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Terms
We are not responsible for any typographical errors or pricing errors.
About Us
Payment
Shipping
Terms
Returns
Returns
Items can be returned within 10 days of purchase with a 15% restocking fee, provided they are returned in their original undamaged box with all accessories. Defective items will be replaced within 30 days of the original purchase date provided they are returned in their original box with all the accessories. Please check with the manufacturer before contacting us. It has been our experience that many items can be fixed with a quick call to the manufacturers tech support. If there is a part missing in the box the item can only be exchanged for the SAME item you purchased. Software cannot be returned for a refund. All return shipping is paid for by the buyer, international customers have to pay for shipping both ways.
Helpful Links
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Contact UsCall us on : 1-877-245-8649
Email us at sales@shopepal.com
Shop By Brands
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Frooition www.frooition.com | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design
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